PASSENGER INFORMATION

Adult Ticket - Passengers who are 16+

If you are 16-17 you can travel unaccompanied if you have written consent from your parent or guardian

Pregnancy guidelines - on our Cairnryan to Larne route a medical certificate is required for women who are more than 38 weeks pregnant. Please note: Dr’s notes / medical certificates must be issued within 7 days of travel.

Child Ticket - Children under the age of 16

All children must be accompanied by a responsible adult, who is 18 or over.

Infant / Toddler Tickets - Children under the age of 4

Infants/toddlers travel free of charge, but please make sure you include them as passengers when you make a booking.

Baby changing facilities are available on our vessels.

Senior Citizens

Passengers aged 60+ on this route can benefit from our senior citizen tickets.

Check-In closes at the below times on our Cairnryan to Larne route:

Vehicles / Motorcycles: 30 mins before departure time.

Foot Passengers: 45 mins before departure time.

Pets: 45 mins before departure time.

Special Assistance Passengers: 60 mins before departure time.

You must ensure you arrive BEFORE these cut off times.

Please be advised these are the latest times you can arrive at Check-In AFTER security. Therefore, we encourage you to allow for plenty of time to pass through security checks and allow for busy traffic during peak periods.

The accessibility of our ships can vary and we would recommend that you check our Accessibility hub before booking or travelling with us, for the most up to date information.

Please let us know when you make your booking what special assistance you require. Not only will this help us provide you with the best service possible, it is also a legal requirement for us to gather this information. 

If you, or someone you are caring for has a disability that may not be immediately apparent, the Sunflower Lanyard acts as a discreet sign for staff that additional support or assistance may be required.

The use of the lanyard is voluntary and details of the disability are not needed. If you need special assistance, this should still be highlighted to us during the booking process.

We are proud to be the first within the ferry sector to launch this scheme, and the lanyards are now available on all of our routes. We are hoping this will encourage other providers to follow suit and help support their customers. We are passionate about our customer’s experience and providing inclusive transport, we understand travel and unfamiliar surroundings can present challenges for some of our customers.

If you wish to request a lanyard before travel, you can contact us by email on travelassistance@poferries.com. A lanyard will then be posted to you within 7 days.

Additionally you have the option of collecting a lanyard on your day of travel, this can be requested when you check in for your sailing or from our reception desk on board.