Help - Pets
Access to Pet Lounge
Please use this drop down to select how many dogs you wish to have access to our Pet Lounge. Your passenger access can be selected on our add ons page later on.
Maximum 5 dogs per booking. We do not transport any UK banned breeds of dogs on our vessels.
Please note our Pet Lounge is for dogs only. All other pets must remain in your vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Help - Pets
Pet Staying in Car
Maximum 5 pets per booking. Please note: We do not transport any UK banned breeds of dogs on our vessels.
For our Dover to Calais route, pets must remain in the vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Help - Pets
Access to Pet Lounge
Please use this drop down to select how many dogs you wish to have access to our Pet Lounge. Your passenger access can be selected on our add ons page later on.
Maximum 5 dogs per booking. We do not transport any UK banned breeds of dogs on our vessels.
Please note our Pet Lounge is for dogs only. All other pets must remain in your vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Help - Pets
Pet Staying in Car
Maximum 5 pets per booking. Please note: We do not transport any UK banned breeds of dogs on our vessels.
For our Dover to Calais route, pets must remain in the vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Help - Pets
Small dog
Small Dog less than 20kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Large dog
Medium Dog 20kg to 35kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Extra large dog
Large Dog 36kg to 45kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Small Pet
Cat or Ferret. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Other pet
Please contact our friendly customer service team on +44 (0)1304 44 88 88 to ensure we can accommodate your pet.Help - Pets
Small dog
Small Dog less than 20kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Large dog
Medium Dog 20kg to 35kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Extra large dog
Large Dog 36kg to 45kg. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Small Pet
Cat or Ferret. For more information on travelling with your pet, visit our dedicated page here.Help - Pets
Other pet
Please contact our friendly customer service team on +44 (0)1304 44 88 88 to ensure we can accommodate your pet.Help - Pets
Pet Staying in Car
On our Cairnryan to Larne route pets are welcome and can travel free of charge at all times. Maximum 5 pets per booking. Please note, pets must remain in the vehicle at all times during the crossing. Commercial pet travel should be booked via our freight website, for more information and guidance on if your journey is commercial, please click here.Help - Pets
Pet Staying in Car
On our Cairnryan to Larne route pets are welcome and can travel free of charge at all times. Maximum 5 pets per booking. Please note, pets must remain in the vehicle at all times during the crossing. Commercial pet travel should be booked via our freight website, for more information and guidance on if your journey is commercial, please click here.Please note
More than 9 of you travelling?
Please contact our friendly customer service team on
Special assistance required
Please select one of the options from the drop down menu. If you are travelling on our Dover to Calais route as a foot passenger and have selected the need for special assistance, please ensure you inform us of your needs at least 48hrs in advance of travel. If you need to speak with our contact centre please call
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Vehicle size (Including roof luggage)
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Trailer/Caravan Size
Please contact our friendly customer service team on
Please select one of the options from the drop down menu. If you are travelling on our Dover to Calais route as a foot passenger and have selected the need for special assistance, please ensure you inform us of your needs at least 48hrs in advance of travel. If you need to speak with our contact centre please call
Please contact our friendly customer service team on
Please use this drop down to select how many dogs you wish to have access to our Pet Lounge. Your passenger access can be selected on our add ons page later on.
Maximum 5 dogs per booking. We do not transport any UK banned breeds of dogs on our vessels.
Please note our Pet Lounge is for dogs only. All other pets must remain in your vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Maximum 5 pets per booking. Please note: We do not transport any UK banned breeds of dogs on our vessels.
For our Dover to Calais route, pets must remain in the vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Please use this drop down to select how many dogs you wish to have access to our Pet Lounge. Your passenger access can be selected on our add ons page later on.
Maximum 5 dogs per booking. We do not transport any UK banned breeds of dogs on our vessels.
Please note our Pet Lounge is for dogs only. All other pets must remain in your vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Maximum 5 pets per booking. Please note: We do not transport any UK banned breeds of dogs on our vessels.
For our Dover to Calais route, pets must remain in the vehicle at all times during the 90 minute crossing.
Please do not add your guide dog here, this should be selected from the Special Assistance drop down menu below. For more information visit our Pet Page.
Please select one of the options from the drop down menu. If you are travelling on our Dover to Calais route as a foot passenger and have selected the need for special assistance, please ensure you inform us of your needs at least 48hrs in advance of travel. If you need to speak with our contact centre please call
Please contact our friendly customer service team on
Please select one of the options from the drop down menu. If you are travelling on our Dover to Calais route as a foot passenger and have selected the need for special assistance, please ensure you inform us of your needs at least 48hrs in advance of travel. If you need to speak with our contact centre please call
Contact Us
Our friendly team is on hand to answer any questions you may have or to help you with your booking, whether you’re planning a future journey or need support with an existing reservation.
For quick answers, be sure to check out our Help Centre, where you’ll find useful information for your P&O Ferries product, account queries and technical needs, including FAQs and step-by-step guidance.
If you do prefer to contact us in writing, our postal address is:
P&O Ferries
4th Floor
81 Station Road
Kent House
Ashford
Kent
TN23 1PP
Contact our call centre on:
01304 44 88 88.
Our opening hours:
Monday to Friday - 08:00 - 18:00
Saturday and Sunday - 09:00 - 17:00
Please send any questions or comments to:
customer.services@poferries.com
or submit an enquiry.
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Contact Us FAQS
Customer service is open Monday to Friday 08:00 to 18:00, and Saturday and Sunday 09:00 to 17:00.